Conditions d’utilisation

Terms of Service

Last updated: May 6, 2026

Welcome to Fou des animaux. These Terms of Service govern your use of our website, products, and services. By accessing or using our store, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. General Information

This website is operated by Fou des animaux. Throughout the site, the terms “we,” “us,” and “our” refer to Fou des animaux.

Our store is powered by Shopify, which allows us to provide our products and services to customers worldwide.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or region

  • Any information you provide is accurate and complete

  • You will use our services only for lawful purposes

You are responsible for maintaining the confidentiality of your account information and password.

3. Products & Services

We make every effort to display our products accurately, including descriptions, images, and colors. However, we cannot guarantee that your device’s display will perfectly reflect the actual product appearance.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit product quantities

  • Refuse service to anyone for any reason

4. Orders & Payments

By placing an order, you agree that:

  • All billing and payment information provided is accurate

  • You are authorized to use the selected payment method

  • Orders may be canceled or refused at our discretion

Prices and promotions may change without notice. Shipping fees, taxes, and import duties may apply depending on your location.

5. Shipping & Delivery

We aim to process and ship orders as quickly as possible. However, delivery times are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by:

  • Carriers

  • Customs clearance

  • Weather conditions

  • Incorrect shipping information

  • Events beyond our control

Once the package is handed to the carrier, responsibility passes to the customer.

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Videos

  • Text

  • Branding

is the property of Fou des animaux or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

8. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of those third parties.

Use of third-party websites is at your own risk.

9. Shopify Platform

Our store is hosted by Shopify. While Shopify provides the e-commerce platform, all purchases and transactions are made directly with Fou des animaux.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

By using our website, you agree to the collection and use of your information as described in our Privacy Policy.

11. User Feedback & Reviews

If you submit reviews, suggestions, comments, or feedback, you grant us permission to use, edit, publish, and share that content for marketing or business purposes.

You agree not to post:

  • False or misleading information

  • Offensive or unlawful content

  • Spam or malicious software

12. Prohibited Uses

You may not use our website:

  • For illegal activities

  • To violate laws or regulations

  • To distribute viruses or malicious code

  • To harass, abuse, or harm others

  • To attempt unauthorized access to our systems

Violation of these Terms may result in termination of access to our services.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The website will always be available

  • The service will be uninterrupted or error-free

  • Results obtained from using the service will be accurate or reliable

14. Limitation of Liability

To the fullest extent permitted by law, Fou des animaux shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website after changes means you accept the updated Terms.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Fou des animaux
📧 Email: info@foudesanimaux.com
📍 Address: 284 Rue Essiambre, 1, Gatineau, QC, J8R 2A1, Canada