Shipping policy

Shipping Policy

Last updated: May 6, 2026

At Fou des animaux, we are committed to delivering your orders quickly, safely, and efficiently.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

During high-demand periods, processing times may be slightly longer.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on your location and local carrier services.

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 24–72 hours for tracking information to update.

We are not responsible for shipping delays caused by:

International customers may be responsible for customs duties, import taxes, or additional fees required by their country.

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your address, contact us immediately at:

If your package is marked as delivered but you did not receive it:

Fou des animaux is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 48 hours of delivery with:

We will review the issue and help resolve it as quickly as possible.

If you have any questions about shipping, please contact us:

Fou des animaux
📧 Email: info@foudesanimaux.com